Solution Café ZonesIn today’s workplace, employees have more demanding expectations when it comes to technical support. A device that stops working, such as a mobile phone or a laptop, can bring employee productivity to a standstill and create unnecessary anxiety. SOS GREEN Walk-Up Services, called Solution Cafés®, are designed to transform traditional deskside services to…
Proactively Fix Your TechnologyTechnology downtime creates productivity loss, higher costs and can even damage the relationship between your business and your customers. Whether device failure, application error, network connectivity issues or operating system error, SOS GREEN Self Healing Technology™ provides the automation that detects and remediates the issue — without employee intervention. Self Healing Store™Focus on your…
Single point of contact for all your technology support needs anytime, anywhere, and on any device.Your employees have much higher expectations for technology support than just a few years ago. They are looking for fast, consistent technology support for all their devices. If they don’t get service internally, they may turn to other sources for…
Secure, High Touch, White Glove ServiceEvery year, businesses spend time, budget and resources on security. Yet when it comes to the last mile in technology support services — little is spent making sure that the person who fixes or installs your technology isn’t illegally accessing or stealing data from your business or your customers. SOS…
Outstanding IT Support Delivered on Your TermsMany IT departments are struggling to support both tech-savvy workers who bring their own devices into the workplace and traditional workers who stick with enterprise technologies. But with BYOD on the rise — eight out of 10 employees already use personal technology on the job, according to CIO.com —…