Innovate With UsLaunching a new product, service, or revamping your customer experience is a daunting task. How much easier would it be if you had a guide to help you? Design-led companies have outperformed the S&P 500® by 228% over the last 10 years.1 Investing in Design Thinking has given these companies the ability to…
Everything That Goes into Meeting Your Business’ Print Demands How effectively are you managing your organization’s print infrastructure? This issue has real financial consequences. After all, Gartner estimates that the cost of print output is typically 1 to 3 percent of a company’s revenue. IDC adds that 23 percent of help desk calls are printer-related, which constitutes…
Advanced Endpoint ManagementSOS GREEN Endpoint Management improves endpoint security and gets the latest technology to end-users faster – all while freeing up technology teams to focus on more strategic goals. Our flexible endpoint management services include desktop management, antivirus, mobile device management, and application management, including PC configuration lifecycle management (PCCLM) support and maintenance. Contact…
Solution Café ZonesIn today’s workplace, employees have more demanding expectations when it comes to technical support. A device that stops working, such as a mobile phone or a laptop, can bring employee productivity to a standstill and create unnecessary anxiety. SOS GREEN Walk-Up Services, called Solution Cafés®, are designed to transform traditional deskside services to…
Proactively Fix Your TechnologyTechnology downtime creates productivity loss, higher costs and can even damage the relationship between your business and your customers. Whether device failure, application error, network connectivity issues or operating system error, SOS GREEN Self Healing Technology™ provides the automation that detects and remediates the issue — without employee intervention. Self Healing Store™Focus on your…
Single point of contact for all your technology support needs anytime, anywhere, and on any device.Your employees have much higher expectations for technology support than just a few years ago. They are looking for fast, consistent technology support for all their devices. If they don’t get service internally, they may turn to other sources for…
Secure, High Touch, White Glove ServiceEvery year, businesses spend time, budget and resources on security. Yet when it comes to the last mile in technology support services — little is spent making sure that the person who fixes or installs your technology isn’t illegally accessing or stealing data from your business or your customers. SOS…
Outstanding IT Support Delivered on Your TermsMany IT departments are struggling to support both tech-savvy workers who bring their own devices into the workplace and traditional workers who stick with enterprise technologies. But with BYOD on the rise — eight out of 10 employees already use personal technology on the job, according to CIO.com —…